SheSecure SmartKids – School FAQ
Q: Does my child need a cellphone to trigger an alert?
A: No! The SmartWrist works independently. When your child presses the alert button or performs the safety gesture, the alert is sent directly to our monitoring system, and you are notified immediately via the app or SMS.
Q: Is the SmartWrist waterproof?
A: Yes! The SheSecure Kids SmartWrist is water-resistant, designed to handle splashes, handwashing, and rain. For swimming or bath time, we recommend temporarily removing it to ensure long-lasting durability.
Q: How will I be notified if my child triggers an alert?
A: Alerts are sent instantly to the parent/guardian’s registered phone via SMS or the SheSecure app. If you’re unavailable, our monitoring team will contact your emergency contacts immediately.
Q: How long does the battery last?
A: The SmartWrist battery lasts up to 48 hours with normal use. It comes with a simple charging dock and a battery indicator to ensure your child’s device is always ready.
Q: Can the SmartWrist track my child’s location?
A: Yes! The device includes real-time GPS tracking, so you can see your child’s location at any time through the app, providing peace of mind when they are at school, sports, or with friends.
Q: Is the device safe for my child to wear all day?
A: Absolutely! The SmartWrist is made with non-toxic, hypoallergenic materials and is lightweight, comfortable, and designed for all-day wear.
Q: What happens if the SmartWrist is lost or damaged?
A: SheSecure offers easy replacement options and encourages parents to register the device. Our team will assist promptly to ensure your child remains protected at all times.
Q: Are schools responsible for managing or monitoring the SmartWrist?
A: No. The SmartWrist is a parent-owned safety device. All alerts go directly to the parent/guardian and the SheSecure system. Schools do not have to monitor, operate, or be responsible for the device.
Q: Will this interfere with our school security policy?
A: Not at all. The SmartWrist is designed to support — not replace — existing school safety measures. It works quietly in the background, just like a wristwatch or medical bracelet. It does not require any change to your policies or extra work from your staff.
Q: Does the device record children in the classroom?
A: No. The SmartWrist does not record audio, video, or classroom activity. It is purely a safety alert and tracking device, triggered only in emergencies.
Q: What happens if a child removes the SmartWrist during school hours?
A: If a child removes the device without authorization, the parent/guardian is notified directly. The school is not expected to intervene — the responsibility remains with parents and the SheSecure system.
Q: How does this benefit schools?
A: By reassuring parents, SheSecure reduces anxiety and builds trust with your school. It shows your community that the school supports child safety innovation, while requiring no additional responsibility from teachers or staff.
Q: What is expected of the school?
A: Simply to allow children to wear their SmartWrist — just as they would wear a normal wristwatch or medical bracelet. No monitoring, reporting, or technical support is required from the school.